Why St John's Wood Residents Trust St John's Wood Florist

Thousands of stunning bouquets delivered across St John's Wood by trusted local florists.
Same-day flower delivery available in St John's Wood until 6 PM — fresh and on time.
4.9★ customer feedback in St John's Wood for quality, service, and reliability.
Fresh market flowers hand-selected daily from St John's Wood’s best suppliers.
Guaranteed on-time delivery anywhere in St John's Wood — every order, every time.
Eco-friendly materials and fully recyclable wrapping used for all St John's Wood bouquets.
Secure, encrypted checkout and GDPR-compliant shopping for St John's Wood customers.
Money-back freshness guarantee trusted by thousands of St John's Wood residents.
Clear, transparent pricing with no hidden fees for St John's Wood flower delivery.
Working to UK floristry standards with certified professionals in St John's Wood.
Over 10 years delivering premium flowers with care and passion across St John's Wood.
Recognised locally as one of St John's Wood’s most dependable and ethical florists.

Returns, Refunds & Complaints Information

Name: CANDY CRUSH & TEDDY BEAR
Brand: St John’s Wood Florist
Price: 70.00 GBP
Availability: InStock

Our Fresh Flowers Guarantee in St John’s Wood

At St John’s Wood Florist, we take immense pride in providing our local customers with the freshest, most beautiful flowers available. As a trusted St John’s Wood florist serving nearby households and businesses, we guarantee the quality and freshness of every arrangement we deliver. Your satisfaction is our top priority.

Damaged-on-Arrival Policy

We take the utmost care in handling and delivering your floral arrangements. However, if your flowers arrive visibly damaged or do not meet your quality expectations, please contact us as soon as possible – ideally on the day of delivery. To help us resolve the issue swiftly, we may request a photo of the bouquet in its original packaging. This helps us investigate and improve our service while ensuring you receive a prompt resolution.

Freshness Window

Our flowers are sourced daily for maximum longevity. We guarantee a minimum freshness period of 5 days from delivery when cared for appropriately (following our included care instructions). Should your flowers wilt or deteriorate unusually quickly within this window, let us know, and we will assist with a suitable solution.

Refund and Replacement Options

Your peace of mind matters to us. If an order is unsatisfactory due to damage, poor freshness, or another issue within the first 5 days, you are entitled to one of the following options:

Replacement: We will arrange for a complimentary replacement bouquet to be delivered to you as soon as possible.
Refund: If you prefer, we can process a full or partial refund depending on the nature of the issue.

Our team will work with you to determine the best course of action and to ensure your continued confidence in our service.

Complaints Process

We value feedback from all our customers and are committed to addressing your concerns quickly and fairly. If you have a complaint about your flowers, delivery, or any other aspect of our service, please reach out to us directly. Provide your order reference and a detailed description of the issue, and our friendly team will respond promptly to acknowledge your complaint and outline the next steps to resolution. We aim to resolve all complaints within three working days.

Proudly Serving St John’s Wood

As a dedicated St John’s Wood florist, we have built our reputation on delivering exceptional flowers and reliable local service. Our returns, refunds, and complaints policies are designed to ensure that every customer can shop with confidence, knowing that their satisfaction and the freshness of their flowers are always protected. Whether for your home, business, or a special occasion, you can count on us for a quality floral experience backed by our clear customer guarantees.